Contact & corporate inquiries
We welcome questions about orders and products, and inquiries about corporate gifts, wholesale, weddings and commemorative gifts.
General inquiries
Write to us at hi@chapon.jp with comments or questions. For questions about an order, please include your order number.
FAQ- Emailhi@chapon.jp
For BusinessCorporate and wedding inquiries
Corporate customers
For wholesale, corporate gifts, OEM and collaborations, please use the page and form for corporate customers.
Weddings and personal bulk orders
We also welcome personal bulk orders, such as small favors for wedding guests as they leave. Choose single bottles, sets of two or sets of four. We don't offer noshi (formal Japanese gift paper) or name printing.
Please use the inquiry form and choose "Weddings and personal bulk orders". Our hours are 11:00 a.m.–5:00 p.m. (JST), weekdays except Japanese public holidays.